Sandy Bay Suites
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Terms and Conditions

Guest Information – Sandy Bay Suites

Welcome to Sandy Bay Suites! We want your stay to be enjoyable and stress-free. Please take a moment to read the key information below.

Booking & Payment

  • All bookings must be paid in full at least 14 days before arrival.
  • Bookings are non-refundable within 14 days of check-in.

Damages Deposit

  • A £250 refundable damages deposit is required before check-in.
  • The deposit covers any damages, lost keys, or excessive cleaning.
  • Refunded within 7 working days after departure (if no issues).

Check-In & Check-Out

  • Check-in: from 3:00pm
  • Check-out: by 11:00am
  • Early check-in or late check-out may be available (extra charges may apply).

During Your Stay

  • Our suites are self-catering but with a personal welcome at check-in.
  • No smoking inside the building..
  • No parties or events allowed in the property.
  • Quiet hours: 10:00pm – 7am.

Guest Responsibility

  • Please take care of the property and facilities and always locked your room  and the front door  
  • Any damages or extra cleaning may be charged against your deposit.
  • We are not responsible for personal belongings – travel insurance is recommended.

Governing Law

  • These terms are governed by the laws of England & Wales.
  • Any matters not specifically covered in these terms will be dealt with under UK law.

Privacy Policy

Privacy Policy

At www.sandy-bay.com, we respect your privacy and are committed to protecting the personal information you provide to us.

1.Information We Collect

We may collect basic information when you:

  • Contact us through our website
  • Make a booking or enquiry
  • Sign up for updates or newsletters

This may include:

  • Name, email address, and phone number
  • Booking details or preferences
  • Any information you submit voluntarily via forms

2. How we use your informations 

We use your information to:

  • Respond to enquiries or bookings
  • Improve our website and services
  • Send important updates (if you opt in)

We do not sell or share your personal data with third parties, unless required by law.

3.Cookies

We may use cookies to improve your experience on our site. You can control or disable cookies through your browser settings.

4.Data Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

5.Your Rights

You can:

  • Request access to your personal information
  • Ask us to correct or delete your data
  • Withdraw consent to be contacted at any time

6.Contact Us

If you have any questions about this policy, please contact us at:
📧 contact@sandy-bay.com

  • Terms and Conditions

Sandy Bay Suites

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